Политика конфиденциальности

Собираемые данные

We collect information in the following ways:

Данные, предоставляемые вами

• Name, email address, phone number, and company name when you submit a contact or enquiry form
• Project details, budget range, and service interests shared in consultation requests
• Communications via email, WhatsApp, or other channels

Автоматически собираемые данные

• IP address, browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

We do not collect sensitive personal information such as financial data, national identification numbers, or health information unless explicitly required for a specific service and with your clear consent.

Использование данных

We use the information we collect for the following purposes:

• To respond to your enquiries and provide the services you have requested
• To send project updates, invoices, and related business communications
• To improve our website, services, and user experience
• To analyse traffic patterns and optimise our digital presence
• To send occasional service announcements or relevant updates (you may opt out at any time)
• To comply with legal obligations and enforce our Terms & Conditions

We will only use your personal information for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

Передача данных третьим лицам

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist us in operating our website and delivering services:

• Доставка email: Gmail (Google Workspace) for sending transactional emails
• Аналитика: Google Analytics 4 (Google) для агрегированного измерения трафика и использования
• Реклама и измерения: Meta Pixel (Meta Platforms) для оценки эффективности нашей рекламы
• База данных: MongoDB Atlas for storing enquiry and project data
• Хостинг: Amazon Web Services (AWS) для инфраструктуры сайта

All third-party providers are contractually bound to handle your data securely and only for the purposes specified by Axtri. We may also disclose information when required by law, court order, or to protect the rights, property, or safety of Axtri, our clients, or the public.

Безопасность данных

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your browser and our servers
• Access controls and authentication for internal systems
• Regular security reviews and dependency updates
• Secure, encrypted storage of all personal data

При подозрении на нарушение безопасности немедленно свяжитесь с нами по адресу hello@axtrisoftware.com.

Файлы cookie

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse site usage. The types of cookies we use include:

• Необходимые файлы cookie: Required for the website to function correctly (e.g., session management)
• Аналитические cookie: Устанавливается Google Analytics 4 (_ga) для измерения того, как посетители используют наш сайт
• Рекламные файлы cookie: Устанавливаются Meta Pixel (_fbp, _fbc) для оценки эффективности рекламы. Это рекламные файлы cookie, предполагающие межсайтовое отслеживание со стороны Meta.
• Файлы cookie настроек: Store your language and locale preferences

Вы можете управлять файлами cookie или отключить их в настройках браузера, а также отказаться от Google Analytics с помощью браузерного дополнения Google. Обратите внимание, что отключение некоторых файлов cookie может повлиять на работу сайта.

Ваши права

Depending on your location, you may have the following rights regarding your personal data:

• Право доступа: Request a copy of the personal data we hold about you
• Право исправления: Request correction of inaccurate or incomplete data
• Право удаления: Request deletion of your personal data ("right to be forgotten")
• Право ограничения: Request that we limit how we use your data
• Право на переносимость: Receive your data in a structured, machine-readable format
• Право возражения: Object to processing of your data for marketing purposes
• Право отзыва согласия: Withdraw consent at any time where processing is based on consent

Для реализации прав обращайтесь по адресу hello@axtrisoftware.com. Ответим в течение 30 дней.

Хранение данных

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law:

• Enquiry and contact form data: retained for 2 years from the date of submission
• Project-related data for active clients: retained for the duration of the project plus 3 years
• Analytics data: aggregated and anonymised; individual session data retained for up to 90 days

When data is no longer required, it is securely deleted or anonymised. You may request early deletion of your data by contacting us.

Международная передача

Axtri Software Services is based in India. If you access our website from outside India, please be aware that your information may be transferred to, stored, and processed in India or in countries where our third-party service providers operate.

Мы обеспечиваем соответствие любых таких передач применимому законодательству о защите данных и наличие надлежащих гарантий, включая договорные меры защиты с поставщиками услуг (такими как Google, Meta, Amazon Web Services и MongoDB), участвующими в признанных механизмах передачи данных.

Конфиденциальность детей

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it promptly.

Изменения политики

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date. We encourage you to review this page periodically.

For material changes, we will make reasonable efforts to notify you — for example, by posting a notice on our website or contacting you directly if you are an active client.

Контактная информация

По вопросам о политике конфиденциальности:

Axtri Software Services
Эл. почта: hello@axtrisoftware.com
Сайт: https://axtrisoftware.com

Мы решаем вопросы конфиденциальности оперативно и прозрачно.